Curriculum Vitae

A seasoned, executive level, hands on manager with a strong background in information technology, software development, database administration, operations management, team development and a strong passion for agile methodologies. Mr. Roxas is an organized, dedicated, forward thinking individual with extensive management experience in the financial services, healthcare, and content provider industries. His professional experience is focused on operational and technological infrastructures with the strong belief that a solid foundation is critical to the success of any organization or objective. Mr. Roxas’ specialized skills are complimented by personal qualities that include exceptional written and verbal communications, proven management skills, and the ability to adapt quickly and efficiently to dynamic situations.
Co-Founder & COO (Premier Business Network)
2013 – present
Lead role in developing business plan and model. Responsible for all day to day operations, including vendor selection and negotiations, order processing, on-boarding of members, fulfillment packages, customer service, platform development and marketing.
Digital Marketing Consultant (MyDigiBrand)
2013 – present
Responsible for sales, marketing and customer service. Also responsible for website development (HTML5 and WordPress) and designing and implementing social media strategies.
Operations & IT Management Consultant (RowHouse, LLC)
2008 – present
Providing a broad range of business consulting services for a variety of clients and industries. Services include evaluating and modifying software development teams, customer service teams and support staff. Additional services provided have included improving cash management and inventory processes and implementing general bookkeeping practices.
Director of Operations (MaxMed Technologies, Inc.)
2005 – 2008
Responsible for managing day to day operations, including software development team, customer service, technical support and production. Developed real time order processing workflow with offshore (Colombia) manufacturing plant, and relocated offices twice during tenure.
Founder, CEO/COO (Integrated Services Group, LLC)
1998 – 2005
Self-funded this endeavor and grew company to 48 employees in 3 years with annual revenues exceeding $3.5m. Secured a $25m LOC and purchased, serviced and traded over $1.6b in distressed consumer loan portfolios.
Co-Founder, VP of Operations (CARMA, LLC)
1995 – 1998
Participated in the purchase and sale of over $1b in distressed consumer loan portfolios. Designed and developed multiple software applications for asset evaluation and servicing of loan portfolios. Managed daily operations, including accounting, human resources, IT and software development.
San Diego State University
B.S., Business Administration, emphasis in Business Management
Certified Professional Scrum Master (PSM I)
HTML/CSS, .NET, C#, PHP, ASP, JavaScript, RPGIII/IV, Transact-SQL, Visual Studio 2005/2008/2010, DevExpress, MS SQL Server, Team Foundation Server 2010, RedGate Compare/Data, MS Office, Windows Server 2003/2008, OS/400
Agile Methodologies, Scrum Master, VoIP, Third Party APIs, Telephony, Database Management, Customer Service Management, Call Center Management, Scrum/Agile Development, Office Relocation, Budget Planning/Preparation, QuickBooks, Business Plan Development, RFP Preparation, Vendor Management